Job Summary
Marinsmart Global Service Pte Ltd seeks a motivated Sales & Ops Coordinator to manage customer enquiries, coordinate manpower deployment with technical teams, and handle port and shipyard formalities for vessel boarding.
Responsibilities
Receive and document customer orders with accuracy to ensure clear order details
Monitor order execution progress to meet customer timelines and requirements
Coordinate manpower deployment efficiently with the technical team to support operations
Communicate and collaborate with Engineering Technical Services, Warehousing & Logistics to facilitate on-site engineering work and ensure timely production, service delivery, and spare parts shipment
Serve as the primary liaison between customers and the company to relay needs and feedback promptly
Respond to customer inquiries on order status, shipping schedules, and related issues
Manage customer complaints by mobilizing internal resources to resolve issues and improve...