Job Purpose

The Sales Operations Specialist supports the Sales Operations and Field Sales teams through execution of core operational processes that enable order fulfillment, revenue tracking, and customer satisfaction. This role is responsible for maintaining accurate data, supporting sales activities, and ensuring efficient coordination across internal teams, customers, and vendors. The Specialist works under general guidance to manage day‑to‑day operations, resolve issues, and contribute to overall sales effectiveness.

Essential Functions and Responsibilities

Order Management & Fulfillment

• Process and manage customer orders, including order entry, invoicing, and shipment coordination
• Coordinate domestic and international shipments, ensuring compliance with customs requirements
• Track and manage back orders, resolving delays and communicating updates to stakeholders
• Schedule manufacturer shipments and over...