Job Description

Arrow Electronics, is a leading global provider of IT solutions that help businesses grow faster, operate efficiently, and transform in today’s dynamic market. We partner with industry leaders like Microsoft and AWS to deliver innovative cloud solutions, supporting customers across EMEA and North America. Our mission is to empower organizations with the tools, programs, and expertise they need to succeed in the cloud-first world.

Position Overview:

The Sales Operations Associate Manager, in the specific position of RMA Associate Manager oversees the complete RMA process, ensuring efficient returns management, customer satisfaction, and compliance with company policies. This role involves team leadership, cross-functional collaboration, and process improvement.

Key Responsibilities: