Key Responsibilities

Revenue Growth & Strategy

• Develop and implement sales strategies to achieve revenue and growth targets
• Drive execution of regional action plans and align team performance to strategic objectives
• Monitor and analyse sales trends, identifying opportunities for growth
• Lead new product launches and ensure strong product knowledge across teams
• Expand and manage key sales programmes and new business revenue streams

Customer Acquisition & Retention

• Identify and secure new business opportunities while strengthening existing customer relationships
• Implement effective sales and marketing initiatives to enhance customer engagement
• Resolve customer queries and complaints professionally and efficiently
• Ensure consistent delivery of high-quality customer service to support retention

People Management

• Lead, coach, an...