Key responsibilities & duties: Ensuring that budgeted sales targets are met for internal and external sales. Opening and following up on new accounts and loyalty accounts. Making sure all customer details are updated op the system, should anything change. Assist debtor’s lady with any account queries. Processing of invoices. Setting specials and monitoring of slow-moving stock on a daily basis. Assist sales’ people with delivery issues. Follow up on deliveries to customers. Answering of incoming calls and converting enquiries into sales. Following up on leads. Ensure that walk-in account and cash customers are served promptly by all sales staff. Handling of customer complaints. Updating and correcting the cost/selling prices on computer. Updating Discount Matrix on a regular basis. Regularly update price comparison with competitors and forward to management. Regularly evaluate the account customers buying experience and propose adjustments when necessary. Maintaining and updating of cu...