Working Setup:

• 100% Onsite (BGC Taguig)

Work Hours:

• 11PM to 8AM

Responsibilities:

• Team Leadership: Lead, train, and coach inside sales team; Manage KPIs through reviews and action plans.
• Sales Operations: Generate new accounts via outbound prospecting; Support campaigns; Close deals; Maintain CRM accuracy.
• Process Improvement: Identify gaps; Collaborate cross-functionally to solve issues and sales escalations.
• Reporting & Analysis: Prepare sales reports; Analyze trends to guide coaching and strategy enhancements.

Requirements:

• High School graduate
• Excellent English communication
• At least 3 years of experience in contact center (B2B/SaaS)
• At least 2 years tenure in Supervisory role
• Proven ability to coach others and manage conflict constructively
• Team/operations scaling experience.
• ...