Responsibilities

• Ensure the security, reliability, and availability of online systems and e-wallet applications.
• Manage system integrations including payment gateways, APIs, ERP, CRM, and banking systems.
• Monitor cybersecurity, fraud prevention, and data privacy compliance.
• Lead system enhancements, platform upgrades, and digital transformation projects.
• Coordinate with vendors, developers, and technology partners.
• Ensure backup, disaster recovery, and business continuity procedures are in place.
• Maintain compliance with fintech, e-commerce, and data security regulations.
• Develop and execute strategies to increase online sales and customer engagement.
• Manage e-commerce platforms, online marketplaces, and digital channels.
• Monitor website/app performance, customer experience, and conversion metrics.
• Analyze sales trends, traffic, and digital marketing performance.