Handle leads by:

 (1) Managing high-intent unit and project requests by connecting customers with developer sales and ensuring closure

 (2) Classifying intent and routing them to the correct funnel/team with speed and accuracy

Key Responsibilities

Direct Sales Support (Developer Connector)

• Handle customers requesting specific units or projects: validate request, budget fit, and purchase readiness.
• Connect customers with developer sales and follow up to maintain momentum.
• Track milestones and ensure momentum: reservation steps, documents, confirmations, appointment coordination.

Intelligent Routing & Lead Qualification

• Review inbound leads across channels (calls, forms, WhatsApp, app/web signals)
• Identify customer intent and classify into the correct funnel (Primary/Resale/Now/Unlocked/Shares).
• Maintain strict ...