The TPS Training & Development Manager shall be responsible for, but not limited to, the following:
+ Core Functional Responsibilities
a. Salesforce Training & Adoption: Develop and manage training programs that ensure consistent CRM usage, pipeline hygiene, forecasting accuracy, opportunity management, and reporting discipline across global TPS teams.
b. Product Training: Create structured training paths for TPS solutions including KVM, control room technologies, AV, networking, infrastructure, and emerging technologies to improve product knowledge and positioning confidence.
c. Technical Training: Deliver foundational and advanced technical education covering architecture, deployment, interoperability, troubleshooting, and solution integration for sales engineers, solutions architects, and technical teams.
d. Solutions Sales Training: Train teams on consultative and architecture-led selling methodologies focused on customer outcomes, operational risk reduction, C2RI as...