**About the Role**

The Sales Director of Customer Experience & Operations is responsible for the operational health, project execution, and long-term success of the organization’s premier Production Print accounts.
Reporting directly to the Sr. Director of Sales for Strategic and National Accounts, this leader serves as the operational backbone for the national sales team.
The primary objective of this role is to champion the customer journey overseeing program management, technical onboarding, and project timelines to ensure seamless execution.
By managing the Program Management teams, this individual removes operational barriers, allowing the sales team to focus on growth while ensuring the customer achieves maximum value through software adoption and workflow

**Your Impact**

1. Program Management Leadership
 Team Oversight: Lead and develop the Program Management teams to ensure high-standard execution across all strategic accounts as well as ...