Sales & Business Development Develop and implement strategic sales plans to achieve revenue and profit targets.
Identify and secure new business opportunities in air freight, sea freight, import, export, warehousing, and logistics services.
Build and maintain strong relationships with key customers, freight forwarders, and logistics partners.
Conduct market research and competitor analysis to identify industry trends and growth opportunities.
Lead negotiations for major contracts, pricing agreements, and service-level agreements.
Achieving sales target
Customer Relationship Management Develop and maintain long-term relationships with key accounts and strategic customers.
Ensure high levels of customer satisfaction and retention.
Resolve escalated customer issues and service concerns promptly.
Conduct regular business reviews with major clients to identify opportunities for service enhancement and business growth.
Sales Team Leadership Lead, mentor, and mot...