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Sales Customer Support Specialist (m/f/d), (80-100%)
Accelleron Switzerland Ltd
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baden, Switzerland
Location
baden
Posted
June 16, 2026
Commute
Local Area
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Job Description
Role: Order Processing in Accelleronβs High Speed Division β Baden, Switzerland.
Reporting
Reports to the Head of Order Processing & Commercial Management.
Responsibilities
- Act as the first point of contact, ensuring a smooth and positive customer experience throughout the entire order-to-cash process.
- Import monthly evaluated customer forecasts into the SAP system to align production and logistics with customer needs.
- Enter every customer order accurately and completely into SAP, ensuring technical and commercial correctness.
- Collaborate closely with the logistics team to guarantee on-time delivery of customer orders.
- Monitor delivery schedules and proactively follow up to ensure smooth and timely fulfillment.
- Maintain and regularly update customer platforms, keeping digital touchpoints clean, current, and reliable.
- Build strong relationships with customers and internal teams through clear...