BSS Industrial is a leading distributor of heating, pipeline and mechanical services equipment, with over 110 years of experience. We support customers across the building services and industrial sectors through a strong branch network and expert teams. What you’ll do * Understand customer needs and support the external Account Manager * Use CRM and Sales Hub systems to generate leads and sales opportunities * Manage customer enquiries from first contact to invoice * Recommend products and alternatives to maximise sales * Achieve personal sales targets while managing margins * Build strong relationships with customers and suppliers * Provide a central point of contact for customer queries * Maintain accurate sales and credit documentation * Support stock takes when required * Always work safely and follow company procedures What we’re looking for * Confident communicator with a customer-focused mindset * Strong sales awareness and desire to succeed * Experience in a phone-based or cust...