On-site - Albay 1-3 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Maternity & Paternity Leave, Sick Leave, Vacation Leave

• Provide expert technical support to customers post-purchase.
• Resolve product issues through troubleshooting and guidance.
• Train customers on product usage and best practices.
• Collaborate with engineering teams to enhance product performance.
• Document support interactions and maintain customer records.
• Contribute to customer satisfaction and retention initiatives.
• Educational Qualifications: A Diploma in a relevant field.
• Experience Level: 1-3 years of experience in after-sales technical support.
• Skills and Competencies: Strong written and verbal communication, teamwork, excellent interpersonal skills, proficiency in after-sales ser...