Role Purpose To Offer Exceptional customer service whilst maximising all sales opportunities
Key Accountabilities
 Deliver excellent customer service
 Follow the sales process in order to maximize sales
 Understand features and benefits of all Travelex product lines
 Use every opportunity to upsell and cross-sell
 Recognize the warning signs of questionable transactions and mitigate possible effects of the sale
 Adhere to promotional marketing offers
 Manage till stocks
 Achieve individual KPI’s/target
 Fully investigate over and shorts (differences) and report
 Adhere to company and location policy and procedures ,including Audit, Risk, Health & Safety, Security and customer service requirements
 Ensure compliance to legal and corporate requirements
 Maintain high standards of housekeeping and presentation of stores
 Contribute to the success of the team
 Complete training within required timelines
Role- ...