About eliteUSA

eliteUSA is a leader in sourcing and delivering the world’s most sought-after luxury fashion. We are looking for a highly motivated and passionate Virtual Client Advisor to join our growing team. This role is central to building trusted client relationships, managing orders end-to-end, and delivering exceptional service in line with our brand standards.

Client Engagement

• Assist clients virtually through Respond.io in a timely, professional, and service-driven manner.
• Handle pricing requests, product knowledge inquiries, and resolve customer issues.
• Provide shipping updates, order confirmations, and after-service follow-up.
• Proactively engage in suggestive selling and outreach to drive sales.

Sales & Relationship Management

• Build and maintain strong relationships with clients, fostering long-term loyalty.
• Stay current on fashion and luxury market trends to provi...