• Displaying enthusiasm & providing superior customer service
• Understanding customer needs and queries about products, prices and services
• Advising customers on product ranges best suited to their needs
• Achieving the sales target and focus on increasing sales by using advanced sales techniques
• Focusing on up selling/cross selling
• Maintaining customer relationships in order to build long term brand loyalty
• Handling new launches, promotion of products and visual merchandising
• Ensuring stock replenishment at all times
• Maintaining general cleanliness, hygiene standards and visual displays
• Implementing CRM at the store level and providing relevant feedback
• Coordinating with customer care center for after sales service
• Generating daily sales report
• Following all company procedures in ordering, cash handling and other common practices

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