Job Description

We are hiring Customer Service Representatives for a Sales Account who will handle customer inquiries while actively promoting products or services. This role combines customer support and sales, focusing on building rapport, identifying needs, and closing sales opportunities.



Key Responsibilities:

Handle inbound and/or outbound customer interactions via phone, chat, or email

Recommend and promote products or services based on customer needs

Achieve individual and team sales targets

Address customer concerns while ensuring a positive sales experience

Accurately document customer interactions and sales transactions

Follow sales scripts, compliance guidelines, and quality standards