The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention 
to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach’s 

Service and Selling Models, creating a positive first impression, building on-going customer relationships through a 

personalized experience, and leaving a positive, lasting impression. 

SALES FLOOR: 

 Understands organizational objectives and makes decisions that align with Company priorities

 Takes ownership and is committed to delivering results, while remaining actively aware of personal and 

store metrics; and creates personal sales and clienteling strategies in partnership with the management 

team.

 Creates short- and long-term strategies to achieve personal metrics and performance goals

 Takes ownership of personal survey results and creates plans to improve and overcome...