Job Overview:
We are looking for a proactive and customer-focused Sales & Support Executive to join our team. The ideal candidate will play a key role in managing client communication, supporting sales operations, and ensuring a seamless customer experience. This role requires strong coordination skills, attention to detail, and the ability to build long-term client relationships.
Key Responsibilities:
Provide troubleshooting assistance for customer orders, account statuses, and related issues
Maintain and track records of sales trends and performance
Coordinate with account managers to develop and implement effective sales strategies
Ensure excellent customer service and deliver a high-quality customer experience
Act as an active team player and support or guide sales team members when required
Communicate actively with clients regarding project initiation, progress, and deliverables
Build and maintain strong relationships with clients to identify n...