**Job Description:**

The Sales and Customer Success Strategic Analyst partners closely with the Director of Sales and Success Strategy Performance and Technology and senior leaders across Sales, Customer Success, and other areas of the business to deliver rigorous, actionable insights that improve performance, efficiency, and outcomes across the full customer lifecycle. They are expected to translate complex data into clear narratives, proactively surface risks and opportunities, and inform leadership decisions through advanced analytics, modeling, and executive‑level storytelling.

**Analysis and Reporting**

1. Deliver deep analytical insights to support strategic initiatives, business reviews, and leadership questions across Sales and Customer Success. This includes conducting ad hoc analyses, building scenario and “what‑if” models, and performing trend and regression analysis to uncover drivers of bookings, renewals, retention, and productivity at market, m...