We are looking to hire a Sales Administrator to work for a manufacturing company located in West Bromwich. The successful candidate will play a vital role as part of the customer services department by managing administrative tasks, maintaining customer relationships, and ensuring orders are input accurately and efficiently on our in-house system.

The main duties will be:

Manage and update customer information using the in-house system

Ensure data accuracy and accessibility.

Process sales orders, quotations and be the point of contact for customers

Provide exceptional customer service by responding promptly to client inquiries via email, telephone

Customer order updates and development including customer feedback

Working with the external sales team and providing support

Raising purchase orders and liaison with suppliers

Ensure timely completion of all administrative duties while adhering to organisational policies.

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