Admin and Secretarial

Lytton, Brisbane, Australia

Warranty and Returns Officer

• Monday to Friday 6.00am-2.00pm
• $43.64 per hour including casual loading
• Lytton location
• Commencing ASAP

The Warranty and Returns Officer is responsible for managing all Return Authorisation (RA) and warranty-related activities, ensuring accurate processing, timely customer communication, and legendary customer service. This role works closely with customers, Product Managers (PM), suppliers, and internal warehouse teams to resolve warranty issues efficiently while maintaining accurate system records and compliance with company procedures

RA & Warranty Processing

• Efficiently process inbound RA items, ensuring accuracy and timeliness.
• Collect RA items from Warehouse One receiving area.