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Job Description
The position of Sales Administrator I is within Toxicology located in the Philippines. The role is responsible to have customer interaction, high levels of support and time management skills.
RESPONSIBILITIES:
Respond to customer and employee tickets provided through our queue system.
Schedule FedEx pick-ups for customers by calling the FedEx service line, investigate missed FedEx pick-ups and assist clients with auto pick-up requests. Respond to original ticket for resolution.
Email clients Account Update/Change forms to gather new, updated customer data. Provide the form to customers and follow up with customers on a preset schedule to receive ...