GMD Marikina, National Capital Region, Philippines

GMD Productions GMD Pro is a group of experts in Retail Booth Fabrication, Point of purchase displays, Events, Marketing & Advertising support, Signages, Renovation and Management including customized furniture fabrication.

About The Role

Provides comprehensive administrative support to the sales department while optimizing workflows and enhancing customer satisfaction.

Responsibilities

• Respond promptly to customer inquiries via phone or email regarding orders, pricing, product information, or issues.
• Resolve customer complaints efficiently while maintaining positive relationships.
• Prepare regular reports on sales performance monthly to be submitted to the Head of Sales Department.
• Maintain and ensure an accurate database of all clients to be saved in Google Drive.
• Assist in data entry tasks related to leads, prospects and existing clients. ...