Job Description

We are hiring Customer Service Representatives for a Sales Account who will handle customer inquiries while actively promoting products or services. This role combines customer support and sales, focusing on building rapport, identifying needs, and closing sales opportunities.

Key Responsibilities

• Handle inbound and/or outbound customer interactions via phone, chat, or email
• Recommend and promote products or services based on customer needs
• Achieve individual and team sales targets
• Address customer concerns while ensuring a positive sales experience
• Accurately document customer interactions and sales transactions
• Follow sales scripts, compliance guidelines, and quality standards