Role Overview

We are seeking a skilled SaaS Systems Administrator to manage and optimize cloud-based platforms and enterprise SaaS applications within a global organization. This role is critical in maintaining system reliability, security, and performance while supporting continuous improvement initiatives. The successful candidate will be responsible for day‑to‑day platform administration, enhancing configurations, and collaborating with cross‑functional teams to ensure a secure and efficient SaaS environment that supports business operations worldwide.

Key Responsibilities

SaaS Platform Administration

• Administer, configure, and support enterprise SaaS applications, including Microsoft 365 (Exchange Online, SharePoint, Teams), Atlassian Cloud (Jira, Confluence), Salesforce, ServiceNow, and Slack.
• Manage the full user lifecycle, including onboarding, off‑boarding, access control, and license allocation.
• Monitor plat...