Elevate customer success as a SaaS Implementation Manager at Coconut Software. Leverage your SaaS project management skills to ensure seamless software implementation for clients.

In this role, you’ll manage multiple concurrent SaaS implementations while fostering strong relationships with customers. Your expertise will be crucial in navigating the fast-paced implementation environments and in working with internal teams to align customer outcomes with company objectives.

Key Responsibilities: • Lead onboarding and implementation of software solutions • Develop project timelines and communication plans • Facilitate goal-setting sessions with stakeholders • Act as primary point of contact for customers • Monitor and mitigate project risks and issues

Requirements: • 3-5 years’ experience in SaaS implementations • Proven success in managing multiple projects • Strong risk management and decision-making skills • Familiarity with technical integration concepts • B...