Contribute to IT projects for Antaes clients.

Application Monitoring

• Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
• Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality.
• Streamline processes to minimize manual intervention.

Incidents and Requests Management (from business users and other IT teams)

• Provide level 2 application support to back-office users.
• Analyze and manage incidents/requests.
• Coordinate incidents impacting several teams.

Problem Management and continuous improvement

• Identify recurring problems and eliminate them.
• Provi...