The **RSU Senior Business Assistant** applies specialty area knowledge in providing exceptional service to external and internal clients based on their needs and the needs of the business. Good understanding of how the team interacts with others in accomplishing the objectives of the area and serve as key point of contact for the business for their portfolio, special projects, assignments, and assistance to RSU Manager.

**Key Responsibilities:**

• Coordinates the beginning of onboarding process of new client’s relations in the system on behalf of the business.

• Establishes contact with the client, requests what is needed within the scope of assistance, follows up on the documents, and coordinates with the processing area until completing the renewal or the execution of the request in the applicable system. Communicate resolutions to clients.

• Responsible for tracking requests regarding products and services offered by the organization, including ...