Qualifications Mandatory Certifications(both): a) ServiceNow Certified System Administrator (CSA) b) ServiceNow Certified Application Developer (CAD) Candidates must provide the email address associated with the certification for verification. Bachelors degree in computer science, IT, Data Science, or related field Preferred optional Certification: ServiceNow Certified Implementation Specialist ITSM 5+ years experience with ServiceNow ITSM, request management Skilled in designing and developing ServiceNow workflows and forms of varying complexity to support request fulfillment processes. Strong understanding of Request Management lifecycle and integration with ITSM modules. Proficient in JavaScript, Business Rules, Client Scripts, Glide Record, and Script Includes. Experience with ServiceNow Flow Designer, Scheduled Jobs, and Notifications for automation and integration. Ability to manage certificate inventory, and related ServiceNow flows Proficient in creating dashboards, reports to...