Lead a dedicated team at UniFirst as a Route Service Supervisor, enhancing customer satisfaction and team development. This role combines hands-on leadership with excellent customer service skills in a supportive environment.
As an entry-level supervisor, you will work closely with Route Service Representatives. Your responsibilities include providing route coverage, responding to customer requests, and maintaining strong relationships. You’ll foster a collaborative atmosphere, supporting team training and development while focusing on performance and customer loyalty.
Key Responsibilities:
• Provide route coverage during absences, assisting team performance
• Respond promptly to customer service requests and needs
• Negotiate contracts to encourage renewals and loyalty
• Collaborate with leadership to improve service delivery
• Support the training and mentorship of Route Service Representatives
Requirements:
• Valid driver’s license and clean driving record...