As one of the country’s largest history museums and one of the leading museums serving families, The Strong places the highest priority on providing outstanding service and ensuring the safety of its guests at all times. Although guest service is the responsibility of each staff member, the ropes course operator is responsible for providing frontline exceptional visitor service and completing work assignments in accordance with established team and museum standards. This includes interacting with guests of all ages to anticipate and respond quickly and effectively to their questions and concerns, as well as to meet and exceed their expectations to provide an exceptional museum experience. To maximize staff flexibility and improve our ability to meet the needs of museum guests, the ropes course operator may be trained to work in all museum exhibits but will spend most of their time as an operator on the ropes course.


This position requires a patient, relentlessly positiv...