Overview

The Rooms Division Manager oversees all aspects of the front-of-house and guest services operations ensuring a seamless guest experience. This includes managing Front Office, Housekeeping, Concierge, Guest Services, and Security. The role is both strategic and operational with a focus on service excellence, profitability, team leadership, and guest satisfaction.

Qualifications :

A bachelor’s degree in Hospitality Management or a related field is preferred.

Minimum of 57 years of experience in Rooms Division with at least 3-4 years in a managerial role . Previous experience in a Front Office or Housekeeping management role is highly advantageous.

Additional Information :

Preferred skills and competencies:

• Strong leadership and interpersonal skills
• Excellent communication and problem-solving abilities
• Proficiency in PMS systems (e.g. Cloud Opera)
• Sound ...