Summary:

Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor the Room Service Call Representative is responsible for communicating effectively timely and courteously with patients family members and staff members when entering and processing meal choices into the CBORD computerized Room Service system. Assures that patients food choices are appropriate based on the diet and updates patient meal selections/diet orders and preferences in CBORD. Prints Room Service meal tray tickets Room Service reports and labels and distributes to appropriate staff.Participates in department data entry.

Responsibilities:

Communicates effectively timely and courteously with Nursing Unit Secretaries Room Service Hosts Dietitians Dietetic Technicians patients and family members when they call with meal requests or special information regarding patients.

Answers calls within established time standard...