Be the face of Korechi as the Customer Success and Support Lead for Robotics. Oversee onboarding, customer training, and technical support to drive real efficiency gains for clients.
In this customer-facing role, you'll lead the entire journey from deployment to ongoing account management. Your expertise in customer success and technical support will help golf driving ranges and country clubs maximize their investments in robotic systems. This position requires travel across North America to build relationships and enhance service protocols while advocating for product improvements based on user feedback.
Key Responsibilities:
• Guide the onboarding and implementation process for clients
• Develop training programs for effective robot operation
• Provide technical troubleshooting support for complex issues
• Gather customer feedback to inform product enhancements
• Monitor account health to drive renewals and upsells
Requirements:
• Bachelor's degree in Busin...