Responsibilities

• Set an exemplary tone for the RLS community through modelling the school's Purpose, Principles, Practices and Values.
• Serve as the first point of contact for students, parents, staff and visitors.
• Greet and welcome visitors with professionalism and warmth.
• Direct visitors appropriately and notify staff of arrivals.
• Maintain a clean, organised and professional reception area.
• Answer, screen and transfer calls in line with RLS telephone etiquette.
• Ensure clear, timely communication between school, parents, students, staff and stakeholders.
• Maintain thorough knowledge of RLS to provide accurate information on curriculum, admissions, services and policies.
• Respond to general parental inquiries professionally through approved communication channels.
• Deliver exceptional customer service, upholding the reputation of RLS.
• Communicate essential information a...