Primary Purpose

To provide critical operational and administrative support to the Head of Risk in managing Group risk functions — including but not limited to the day‑to‑day response and support on risk related queries; liaison with the Wilderness24 incident management capability; risk data management and document governance; regional safety and risk training co‑ordination, delivery and audits; insurance administration and risk communication support. This position is based in Johannesburg.

Detailed Responsibilities

First line response

• Serve as the primary point of contact for routine queries received via email or other channels.
• Provide timely, accurate first‑line responses, escalating to the Head of Risk only where required.
• Triage incoming requests and route appropriately across the Group Risk function.
• Maintain availability as the out‑of‑hours first‑line contact for incident alerts and operational...