We have an excellent opportunity for a Revenues Officer to join our Revenues team here at Wokingham Borough Council, on a full-time, 2-year Fixed Term Contract.

As Revenues Officer, you will assist in the maintenance of accurate tax collection records for Council Tax & Business Rates, ensuring that all tax liabilities due are correctly billed. Working with the Senior Revenues Officer, you'll make decisions regarding discounts, reliefs, and exemptions in line with legislation and Council Policies, while ensuring all bills, reminders, and notices are issued correctly and on time.

You'll deal with all types of enquiries from Council Taxpayers, Businesses, and their representatives via telephone, email, or written correspondence, and make arrangements for outstanding liabilities, including processing customer requests to set up Direct Debits. You'll also keep up to date with relevant legislation and the software systems employed to discharge this work, assisting in the m...