Responsibilities

• Book and enter room reservation requests using the Property Management System.
• Enter rooming lists while ensuring accuracy, as required.
• Update reservations ensuring a flawless check‑in and check‑out process.
• Ensure revenue is maximized by up‑selling guest rooms and recommending hotel facilities.
• Deal with reservations via email or by phone: creating and confirming corporate and individual reservations.
• Set and change the hotel rates daily on the different extranet partners.