Responsibilities

• Book and enter room reservation requests using the Property Management System.
• Enter rooming lists while ensuring accuracy, as required.
• Update reservations ensuring a flawless check in and check out process.
• Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities.
• Dealing with reservations via email or by phone: creating and confirming corporate and individual reservations.
• Set and change the hotel rates daily on the different extranet partners.