Current Saint Francis Employees - Please click to login and apply.

Full TimeJob Summary: The Revenue Cycle Patient Account Representative I supports Saint Francis Health System (SFHS) by ensuring patients experience clear, accurate, and timely resolution of their accounts. This role plays a key role in reducing financial stress for patients by helping ensure their insurance claims are processed correctly, questions are answered promptly, and issues are resolved efficiently. Working both independently and collaboratively, the representative helps patients navigate the billing process with transparency and compassion, contributing to a positive overall care experience. Communication occurs through Epic with physician offices and clinical areas, as well as through payer portals or telephone calls with third-party carriers to prevent delays and ensure patients receive accurate and fair account outcomes.
Minimum Education: High School diploma, or GED. Licensure, Regis...