Retirement POS Suspense & Reporting is responsible for managing end‑to‑end Point of Sales (POS) suspense activities and retirement reporting processes. This includes monitoring, analysing, and resolving suspense items, ensuring accurate reconciliation, timely reporting, and proper documentation in accordance with applicable regulations, internal policies, and control standards to maintain data integrity and operational accuracy.

The role plays a critical part in supporting reliable retirement operations by ensuring transparency, accuracy, and consistency across POS suspense handling and reporting. By working closely with internal stakeholders and exercising strong attention to detail, the role helps minimize operational risks, supports effective issue resolution, and contributes to overall service excellence and governance within the retirement function.

Position Responsibilities: