Lead the PetSmart experience as a Retail Store Manager, focusing on exceptional customer service and safety. This role combines people leadership, operations, and financial oversight.
As a Retail Store Manager, you will drive the store's culture and PetSmart's mission while managing every operational aspect. Your responsibilities include enhancing the pet parent experience, overseeing recruiting and coaching, and ensuring compliance with policies. Strong leadership skills combined with a commitment to pet safety will foster a positive environment for both associates and customers.
Key Responsibilities:
• Recruit, hire, coach, and develop store associates
• Create and manage staff schedules for optimal coverage
• Address and administer associate complaints and grievances
• Ensure compliance with health and safety policies
• Collaborate with leadership for effective store operations
Requirements:
• 4-6 years of retail leadership experience
• Flexibility to w...