Our client in the Digital printing industry has an opening for a Client Care Consultant in their call Centre.

Job Specification

• Promote company's leading brand of products to customers visiting the stores.
• Assist customers in store.
• Provide sales service in store on copy centre, orders, passport id, etc.
• Demo all products from a photo book to a camera.
• Reach sales targets.
• Welcome and greet customers and ask questions to determine their needs.
• Advise customers by providing information on products.
• Answer queries from customers.
• Report discrepancies and problems to the Retail Sales Manager.
• Give advice and guidance on product selection to customers.
• Deal with customer refunds.
• Keep the store tidy and clean.
• Keep up to date with special promotions and put up displays.
• Promoting ongoing sales, and ensuring that customers are famili...