Lead exceptional customer experiences and revenue growth as a Service Centre Manager at Belron Canada. Drive performance, coach your team, and nurture a customer-first culture in retail operations.
As the Service Centre Manager, you are essential to Belron Canada's customer-facing operations. With over three years in leadership, you’ll manage team performance while executing strategic initiatives. You'll inspire a collaborative environment and ensure high standards of service and safety across all interactions.
Key Responsibilities:
• Deliver exceptional, care-driven customer experiences
• Coach team on value-based selling to drive revenue
• Foster a customer-first culture among stakeholders
• Manage daily operations and resource scheduling
• Monitor KPIs to fuel continuous improvement
Requirements:
• 3+ years in a leadership role in retail or service
• Proven track record in sales-driven environments
• Strong communication and motivational skills
• ...