Position: Retail Operations QA Monitoring Analyst

Work setup & shift: Onsite | Shifting Schedule (including weekend/holidays)

Location: Global One Eastwood, Libis, Quezon City

Job Summary

The Retail Operations QA Monitoring Analyst role is responsible for the proactive monitoring and review of live and recorded CCTV footage across United Petroleums Australian retail fuel and convenience network.

Key Accountabilities

• Review live and recorded CCTV footage across fuel forecourts, convenience stores, and back‑of‑house areas in line with approved monitoring protocols.
• Confirm staff presence, resourcing levels, and forecourt coverage in accordance with trading requirements.
• Validate store opening readiness, presentation standards, housekeeping, and customer service behaviours.
• Cross check observations with past compliance results to identify improvements.
• Monitor hi...