Drive operational excellence at KOTN as a Retail Operations Manager in Toronto. Lead the transformation of retail processes, ensuring consistency and outstanding customer experiences.
This pivotal role focuses on building scalable processes that empower our retail teams. You will partner with leadership and cross-functional teams to effectively implement retail strategies across operations. Use your strong problem-solving and communication skills to enhance performance and clarity in complex environments.
Key Responsibilities:
• Build and scale core retail processes for store execution
• Create consistent standards for inventory and daily routines
• Partner with leadership to align priorities in retail execution
• Own operational tools and documentation for consistency
• Establish feedback loops to drive meaningful improvements
Requirements:
• 5+ years in multi-unit retail operations
• Proven experience in process improvements and change initiatives
• S...