Job Overview

As the Retail Operations Manager for Field Force Management (FFM) within the Consumer Electronics Industry, you will be responsible for leading retail operations, sales performance analysis, and manpower management for agency-hired field employees (Promoters). The role ensures that field teams consistently meet company standards, operational requirements, sales targets, and key performance indicators (KPIs) while delivering excellent customer experience across all retail locations.

You will oversee day-to-day field operations, optimize manpower deployment, monitor sales and operational performance, ensure compliance with company policies and labor regulations, and serve as the primary link between the company, HR agencies, and field personnel. The ideal candidate should possess strong experience in retail operations, sales management, workforce supervision, and field team leadership within the consumer electronics in...