Retail Learning and Engagement Manager, North Asia
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Job Description
Why This Mission:
The Learning and Engagement manager will lead the markets to elevate our Retail Teams with the right knowledge, skills and behaviors to deliver the Ultimate Boutique Experience. The role will be essential in instilling Passion for Fashion and for the Brand within our frontline teams, ensuring that The Chanel Difference transmitted on the Boutique Floor and delivering the Client Relational Promise to All Clients.
Impact You Can Create InThe Role:
You will shape the learning experience of all frontline teams, identifying needs and co-working with the markets to enhance curriculums.
You will orchestrate in collaboration with Global key engagement campaigns throughout the year : amplifying Brand messages while supporting the market in the best way to execute locally.
You will strive for Service Excellency mindset, keeping FA’s passion and engagement at the heart of our Brand Posture.
You w...